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FAQ
What is the warranty period of the machine?
The Golden nine laser machine has a one-year warranty period (except for accessories and wearing parts). During the warranty period, you will receive on-site service (domestic) for free, and a certain fee will be charged outside the warranty period, depending on the actual situation. (First confirm the cause of the failure, then quote, and then repair; when there is no need to replace parts, only working hours are charged, all prices are open and transparent, and customers are provided with lifetime after-sales service.)
Can I take the material to make a sample at your company?
It is possible. In the early stage, we will provide you with free proofing service. There are technical staff to provide you with professional proofing service, and professional staff will receive and follow up the whole process. After you are satisfied with the results, we will continue to talk.
How strong is the company and is there any quality assurance?
Dongguan Golden nine laser Technology Co., Ltd. is a scientific and technological enterprise specializing in the application and development of laser equipment. It is an earlier domestic scientific and technological enterprise dedicated to the development, production and sales of CO2 five-axis laser equipment. The company is located in Dongguan City, Guangdong Province, an international manufacturing city. Relying on the advantages of the developed light industry machinery and electronic product manufacturing industries and talent advantages in the Pearl River Delta, the company is committed to the transformation of high-tech achievements and the development of laser industrialization. "Integrity management, mutually beneficial cooperation, high-quality service, and common development" is the company's business philosophy. The company is people-oriented, treats customers with sincerity, takes consumer satisfaction as the company's eternal pursuit, strictly controls procurement, inspection, assembly, and testing internally, pays attention to equipment quality, and communicates and serves customers in all aspects of pre-sales, mid-sales and after-sales.
What should I do if I don’t know how to operate machines or know the technology?
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Copyright© 2021 Dongguan Golden nine Laser Technology Co., Ltd.